Your help centre, written and kept up to date for you

Helpbench writes clear help articles with annotated screenshots of your own product, then keeps them current as you ship. You get fewer "how do I…?" tickets, and nobody on your team has to write docs.

Get 3 free articlesSee a sample help centre

From £299 a month, or £495 for a one-off build. Done-for-you help centre services commonly cost $750 to $3,750 a build, or around $2,000 a month.

Start with 3 free articles

Tell us your 3 most-asked support questions. We'll write an article for each, with annotated screenshots of your product, and send them to you within 5 working days. They're yours to keep and publish whether or not you go any further. No card, no contract.

Claim your 3 free articles

How it works

1

You tell us what customers ask

Send your top support questions, or an export of ticket subjects. We find the gaps in your current docs.

2

We work from your product

We capture screenshots from your public pages, or from a demo or sandbox account you choose to give us. We never need production admin access or customer data.

3

We write and annotate

AI drafts each article from the product itself. Every step is checked against the live screens, and screenshots get numbered call-outs that match the steps.

4

You approve, we publish or hand over

Nothing goes live until you approve it. We deliver to your help tool (Intercom, Zendesk, HelpScout, Notion, GitBook and the like), or as a static help site.

5

We keep it current

On a monthly plan, we watch your changelog or release notes and update the affected articles and screenshots, so docs don't drift.

Pricing

Prices in GBP. No VAT is charged: Brightbench Ventures Ltd is not VAT-registered. Monthly plans are rolling; cancel any time before your next billing date. Checkout is by card through Stripe. Not sure yet? Start with 3 free articles first.

One-off build

£495 once
  • Up to 15 articles from your top questions
  • Annotated screenshots in every article
  • Help centre structure and categories
  • One round of edits
  • Delivered to your help tool or as a static site

No ongoing updates.

Buy the build: £495

Starter

£299 / month
  • Build of up to 15 articles in month one
  • Then up to 6 new or updated articles a month
  • Changelog watch and screenshot refresh
  • Monthly note of what changed and why
  • Edits until you're happy
Start Starter: £299/month

Growth

£499 / month
  • Build of up to 30 articles in month one
  • Then up to 15 new or updated articles a month
  • Changelog watch and screenshot refresh
  • Two products or two languages*
  • Turnaround within 3 working days

*Second language drafts are machine-assisted; we recommend a native-speaker review.

Start Growth: £499/month

How we compare

ProviderPublished price
Helpbench£299 to £499 a month, or £495 one-off
Synced.so$1,999 a month
SaaSPad$1,995 a month
HelpSite done-for-you$750 to $3,750 a build

Prices as published on each provider's website when checked in October 2026. Their services and scope differ from ours; check their sites for full details.

FAQ

Is it written by AI?

AI drafts the articles and annotates the screenshots. Each article is checked step by step against your product before you see it, and you approve everything before it's published.

What access do you need?

For public or marketing-site flows, none. For in-app flows, a demo or sandbox account with sample data. Please don't give us an account with real customer data. We can sign your NDA, and we delete credentials when the work ends.

Which help tools do you support?

Anything that takes articles and images: Intercom, Zendesk Guide, Help Scout Docs, Freshdesk, HubSpot, Notion, GitBook, Docusaurus or plain HTML. If you don't have one, we can deliver a fast static help centre you host yourself.

How do updates work?

Point us at your changelog, release notes or a feed. When something changes, we update the affected steps and screenshots and tell you what changed.

What if we don't like the free articles?

Then you've lost nothing. You can keep and use them either way.

Can we cancel?

Yes. Monthly plans are rolling. Cancel before your next billing date and you won't be charged again. Everything we've written for you is yours.

Who owns the articles?

You do, once paid for (and the free ones straight away). Screenshots are of your own product.

Who are you?

Helpbench is a trading name of Brightbench Ventures Ltd, a UK company (number 17528513). We also make Letterbench, whose help centre we wrote as a sample.